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Delivery Info

We serve the following cities (Local Delivery Area):

Beavercreek, Beaverton, Aloha, Boring, Brightwood, Bridal Veil, Canby, Clackamas, Colton, Corbett, Eagle Creek, Estacada, Fairview, Gladstone, Government Camp, Gresham, Damascus, Happy Valley, Hillsboro, Lake Oswego, Milwaukie, Mulino, Oregon City, Portland, Rhododendron, Sandy, Sherwood, Tigard, Timberline Lodge, Troutdale, Tualatin, Welches, West Linn, Wilsonville, Wildwood, Wemme, & Zig Zag, Oregon - Battleground, Brush Prarie, Camas, Vancouver & Washougal, Washington.

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Delivery Conditions

To honor our satisfaction guarantee, the recipient may be called to schedule delivery, this especially pertains to edible Fruit Bouquets and other perishable food items that cannot be left if the recipient is unable to receive the delivery.  We also do not accept requests for delivery on specific hours of day without an additional fee.  Standard local delivery ranges between $9.95 and $17.95 depending on the delivery address zip code.  We deliver to the entire Portland metro area including rural communities to the east all the way to Timberline Lodge on Mt Hood.

Delivery Status

Please consider your order delivered on the delivery date you requested if you receive a confirmation. If we have any difficulties with your order we will contact you by telephone and/or e-mail.  Customers that provide an email address at time of ordering will be provided a delivery confirmation message when the driver returns to the shop.  We also offer text message verification of delivery if requested as part of our service.

Floral Order Delivery Times

As a rule, deliveries are made during normal business hours (9 AM to 5 PM) for businesses and (9 AM to 7 PM) for residences.  Outside of the above situations we are unable to guarantee delivery requests for a specific time or within an hourly range unless verbally agreed.  Requests may be taken for either an AM or PM delivery with a verbal confirmation, but they cannot be guaranteed without an additional fee required for express special delivery. Please note that additional delivery specifications such as "Deliver by 10am" if placed into special instructions may incur an additional charge.

Funeral arrangements require additional lead-time. If your sympathy or funeral order requires delivery at a specific time of day see below:

  • Monday Morning Delivery - Order by Saturday at 12 noon in the recipient's time zone
  • Morning Delivery Tuesday through Saturday - Order by 3p.m. in the recipient's time zone on the day before
  • Afternoon Delivery Monday through Saturday - Orders must be placed with a 4 hour lead-time

Exotic Flowers and Plants - Due to the limited availability of exotic flowers and plants, Next-Day delivery is required. Delivery is available Monday through Saturday.

Asking us to Call Before Delivery

Many times customers ask us to call before we make a delivery. This does not work well because of the fact that each order is custom made and our delivery drivers are scheduled to deliver on a route. If we call and get no answer, what are we to do? We could wait until we hear back, or keep calling but in that case the driver may have left and the delivery may not be made that day. It is our policy that if asked to call we will, but if there is no answer or a voice message, we will still deliver.

When the Recipient Is Not Home

We will leave the delivery with a neighbor or manager and attach a note to the recipient's door stating who accepted the delivery on their behalf.  We will normally call the number provided at order time for the recipient and leave a message that the delivery has been made and where it is.  In rare cases we may also leave a note on the recipient's door asking the recipient to call us and arrange a convenient time for re-delivery. If the recipient is at work all day, we suggest sending the arrangement to their workplace. Incomplete or incorrect addresses or incorrect or missing phone numbers may delay delivery. We employ professional delivery personnel who will find the best delivery choice for your special gift.  Options such as "call before delivery" do not work because the bouquet/gift has been custom made and the delivery personnel and equipment is scheduled and routed. If there is no answer and we do not send the delivery it would have no chance of meeting the expectations set at the time the order was placed.  Many times the best option is to send the delivery to a workplace.  We will honor requests to “leave at door if not home,” however, if the delivery driver feels that the location is not safe, due to in bad weather, extreme heat or cold, or theft potential, then the delivery may need to be rescheduled.

Incorrect Address/Re-Delivery

Changes to address information or incorrect addresses after the order has been placed resulting in a re-delivery will be subject a $10.00 charge. This is a very nominal charge for a second delivery service. Many times the custom made bouquet has had to be completely remade. Our P.O.S. system is very helpful to verify addresses.  If at the time of placing an order you are not sure of the address, please let us know - we have many tools to help track down a correct address. It is not necessary to have the complete address of a hospital or funeral home - the name of the patient or deceased and the city and state is all we need. We verify all hospital and funeral home data before we send a delivery as part of our service.

Deliveries to Schools

There are issues with deliveries to schools that customers should be aware of, Floral orders are delivered to the office, sometimes the office does not notify the recipient that a floral order is in the office, oftentimes on holidays such as Valentine's Day the office will refuse the delivery.   Most elementary, middle and high schools do not allow deliveries of any kind to students.  Deliveries to college dormitories are also problematic as they are secure buildings that have a call box to gain admittance.  If the student is not in their room and does not answer we will not be able to make the delivery.  In addition, these facilities often do not have an office to accept deliveries on the student’s behalf.

Delivery to Cemeteries

We offer floral grave placement services to all Portland metro area cemeteries with the proper grave location information.  Signatures upon delivery are not available due to the circumstances of this type of delivery.  Flowers sent to graveside services at Willamette National Cemetery can only be delivered fifteen to thirty minutes prior to the service - this is the policy of the national cemetery.  Attempts to deliver sooner are not possible since often there are services at the same shelter or meeting area prior to the service we are delivering for.  After flowers are delivered to the designated shelter or meeting place our obligation is finished.  That is, if the flowers are stolen or not present for the service we still need to be paid.

Sunday Delivery

Due to limited availability of florists open Sunday, we cannot guarantee delivery on Sunday.  However, Monday will need to be an option for delivery if Sunday is not available or we can deliver on Saturday so that the delivery is a day early rather than a day late.

Floral Deliveries to the U.S. and Canada

Note all transactions are in US currency. In the U.S. and Canada, same-day delivery is generally available Monday through Saturday on orders received before noon in the recipient's time zone (excluding holidays and peak floral delivery periods). Orders received after 2:00 pm in the recipient's time zone may be delivered the next delivery day.  Same day may be possible but you should allow us the latitude of the next day delivery.  Please make sure that your order information is accurate and complete in order to avoid delivery delays. This would include the apartment or suite # if needed, and most especially a current telephone number for the recipient.

Delivery fee for US & Canada address outside the Portland metro area: $15.00

International Floral Deliveries

Due to the various time zones between the U.S. and other continents, same day delivery is not available. We can only guarantee delivery dates for orders received three business days in advance. You must call us to place an international delivery order; they cannot be ordered online. Many times the order is delivered within 24 hours, but please allow 72 hours to be safe.  Floral arrangements delivered internationally may vary due to current exchange rates, or regional and seasonal availability. Prices may be subject to change for certain countries. You will be contacted if additional funds are required.

Delivery fee for International orders: $27.00

We also provide deliveries to the following local facilities:

Cornerstone Funeral Svc
Boring , OR 97009

Farmington Square
Gresham , OR 97030

Powell Valley Assisted Living
Gresham , OR 97030

Legacy Mt Hood Medical Ctr
Gresham , OR 97030

Oregon Health & Science Univ
Portland , OR 97239

Providence Portland Med Ctr
Portland , OR 97213

Gresham Memorial Chapel
Gresham , OR 97080

Lincoln Memorial Park Cemetery
Portland , OR 97086

Bateman Carroll Funeral Home
Gresham , OR 97030

Sandy Funeral Home
Sandy , OR 97055

Wilhelm Funeral Home
Portland , OR 97202

Mt Scott Funeral Home
Portland , OR 97206

Ross Hollywood Funeral Chapel
Portland , OR 97213

Holman'S Funeral Service
Portland , OR 97214

Omega Funeral & Cremation Svc
Portland , OR 97233

Gateway Little Chapel Chimes
Portland , OR 97220

Zeller Chapel Of The Roses
Portland , OR 97232

Wilhelm'S Portland Memorial
Portland , OR 97202

Kaiser Permanente
Clackamas , OR 97015

Va Medical Center Portland
Portland , OR 97201

Providence Portland Medical Center
Portland , OR 97213

Adventist Medical Ctr
Portland , OR 97216

St. Vincent Hospital
Portland , OR 97225

Doernbecher Children'S Hosp
Portland , OR 97239

Regency Gresham Nursing
Gresham , OR 97080

Fairlawn Good Samaritan Vlg
Gresham , OR 97030

Village Health Care
Gresham , OR 97030

Gresham Rehab & Specialty Care
Gresham , OR 97030

Marquis Care Of Mt Tabor
Portland , OR 97215

Marquis Care At Centennial
Portland , OR 97233

Marquis Care At Powellhurst
Portland , OR 97236

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